Dear valued guest, Thank you for your generous review regarding your recent stay. We are truly motivated a huge by this. We look forward to welcoming you back in the near future. Safe travel until then!
Dear valued guest, Thank you for your generous review regarding your recent stay. We are truly motivated a huge by this. We look forward to welcoming you back in the near future. With warmest regards,The Ann Hanoi Hotel & Spa team
Dear Valued guest, Thank you for choosing The Ann Hanoi for your recent visit and for taking the time to share this wonderful review. We are delighted to learn that you had a great experience staying with us and particularly valued our hotel. It was truly a pleasure for us to be at your service and we hope to have another chance to better serve you in the near future. With warmest regards, The Ann Hanoi Hotel & Spa team
Dear Valued guest, Thank you for choosing The Ann Hanoi for your recent visit and for taking the time to share this wonderful review. We are delighted to learn that you had a great experience staying with us and particularly valued our hotel. It was truly a pleasure for us to be at your service and we hope to have another chance to better serve you in the near future. With warmest regards, The Ann Hanoi Hotel & Spa team
Sehr geehrter Herr Tung,Vielen Dank für Ihre langj?hrige Unterstützung im Ann Hanoi Hotel & Spa.Wir freuen uns, dass Sie auch nach vielen Aufenthalten noch immer zufrieden sind.Wir freuen uns, Sie bald wieder bei uns begrü?en zu dürfen!Das Team des Ann Hanoi Hotel & Spa,
Dear Valued guest,Thank you for choosing The Ann Hanoi for your recent stay and for giving us your constructive feedback.We noticed that you are generally satisfied with our hotel, but the score is very low for all aspect (ameninites, cleanliness, service). Perhaps you score wrong and can you adjust the review?Best regard,The Ann Hanoi Hotel & Spa team.尊敬的宾客:感谢您近期选择河内安酒店 (The Ann Hanoi) 并给予我们建设性的反馈。我们注意到您对我们酒店总体上比较满意,但各方面(设施、清洁度、服务)的评分都很低。您的评分可能存在错误,您可以调整一下您的评价吗?此致,河内安酒店及水疗中心团队
Dear Valued guest, Thank you for choosing The Ann Hanoi for your recent visit and for taking the time to share this wonderful review. We are delighted to learn that you had a great experience staying with us and particularly valued our hotel. It was truly a pleasure for us to be at your service and we hope to have another chance to better serve you in the near future. With warmest regards, The Ann Hanoi Hotel & Spa team
Dear Mr. Kazuki,Thank you for choosing The Ann Hanoi for your recent stay and for taking the time to share your experience!We truly regret that you did not enjoy your sleep in our room. For your information, we have just replaced all of the beddings including sheets, duvets, blankets & pillow for the best experience of our guest. This would mean it would rarely have the appearance of bugs in the rooms. However, we will check again for the room that you stayed to ensure our guests do not have to experience it.We also well acknowledged your comments on our WIFI and are working to fix this.We hope that apart from the above comments, you had an overall good experience with us and we hope to see you again!Safe travel until then!The Ann Hanoi Hotel & Spa team